Visit the Hub

In line with government guidelines our high street shop will be closed until further notice.
The Penny Brohn UK Hub in Bristol City Centre is more than a charity shop on your local high street.
We have a friendly team to help you out with questions.
We sell donated goods alongside healthy food, wonderful books and other products to support wellbeing & living with cancer, and pride ourselves on providing an exceptional customer experience. We stock all the usual things you would expect to find in a charity shop, everything from designer clothes, toys, books and even Pukka Herbs.
 

All proceeds from your purchases goes towards helping people live well with cancer. Our online services and one-to-one appointments help support those living well with cancer.

If you are unable to visit the shop then you can still make a donation.

Penny Brohn Uk Wellbeing Rooms

Normal Opening Hours

Monday          10:00 AM–4:00 PM
Tuesday         10:00 AM–4:00 PM
Wednesday    10:00 AM–4:00 PM
Thursday        10:00 AM–4:00 PM
Friday             10:00 AM–4:00 PM
Saturday         10:00 AM–4:00 PM
Sunday           Closed

Please be mindful that staffing restrictions due to COVID-19 may affect our opening times, but we will be doing our best to open every day as promised.

If you want to check if we are open when you are planning your visit then please call us on 0117 930 4843.

Shopping Safely With Us

Our visitor limit to allow social distancing is a maximum of 6 customers in the hub at any time.

To keep everyone safe and ensure we keep open then we would like to kindly ask you to please:

  • Wear a face mask or mouth covering if you are able to.
  • Respect our staff and other customers and maintain a safe distance between yourself and anyone else in the shop.
  • Use the alcohol based handwash provided before you enter the shop.
  • Resist temptation to touch things as you browse with us. Speak to one our friendly workers or volunteers if you need assistance.
  • Don't try anything on when you are browsing with us (see our returns policy below).
  • Please try to pay by card or contactless payment if possible. We still accept cash but you can help us prevent the spread of COVID-19 by using alternative methods of payment.

We really appreciate your cooperation in keeping each other safe.

Thank you.

Shopping safely at the Penny Brohn UK Hub

Returns Policy

At present we cannot allow customers to try on clothing, shoes and other accessories but don't worry, our returns policy is great and so are our staff so you can bring back anything you need to try on at home.

We will happily exchange or refund any item returned to us in the condition it was purchases, with proof of purchase and price tag attached, with 14 days of purchase.

Donating To Us

  • Keep everything safe - Please ensure all your lovely things are well packaged in secure bags or boxes.
  • Make sure everything is clean - Please wash your items of clothing and any other household items where possible.
  • Be selective - Please only bring good quality donations to us and try not to bring too much at once.
  • Sign up to gift aid - By signing up to GiftAid when you donate to us, you can increase the value of your donations.
  • Book a donation slot - Please do not leave items outside the hub when we are closed.

To book a donation slot or for more information email thehub@pennybrohn.org.uk